Ryte: Privacy Policy - usage of cookies, personal data and more

Privacy Policy

Please note: The German Privacy Policy is binding.

Data Protection Declaration
We are pleased that you are visiting our website and show an interest in our company. We take the protection of your personal data seriously and want to ensure that you feel secure and enjoy visiting our internet pages.

1. General

You agree to the German Privacy Policy which has been translated to English for your convenience only. The German Privacy Policy is binding.

Ryte GmbH places the highest significance on the protection of the privacy of its users. This applies particularly to the processing of personal data. You don't have to reveal personal data when using our website. In certain cases we do, however, need your name and address as well as further data in order to process your order. Where this is needed we will point this out to you as appropriate. In addition, we will only store and process data which you have voluntarily or automatically provided us with.

2. Acquisition and Processing

Every access to our website and all calling up of underlying data are recorded. These include: the data names of called-up data and the date and time of the call, the volume of data transmitted, notification of successful call-ups and the web browser and domain of the enquirer. This recording is for internal statistical reasons. The IP addresses of the computers from which the requests were issued are also recorded. Going forward, personal data will only be stored if you have given it freely in connection with a question, an order or registration.

3. Usage and Transmission

We will handle the personal data you revealed confidentially and only reveal it to third parties if required by order processing, for example by passing order data to deliverers. In no case would we sell or rent your personal data or data that could be linked to you to third parties for them to use. Personal data will only be used to process your orders, to answer your questions and for internal compilation of anonymized statistics. The only exceptions will consist of services ordered by you which will include your consent to the further use of data you provided and by the relaying of data to public institutions and authorities as required by law. We will, with your agreement, pass your compiled and stored data to our business partners under the aegis of contractual agreements, insofar as it is necessary in your interests. Of course, our business partners are called upon and obliged to comply with legal data protection regulations.

We will identify any advertising for other organizations on our Internet site insofar as we advertise them. According to the court decision of 12th May 1998, “Liability for Links” (312 O 85/98), the Hamburg district court clearly decided that an organization, by installing a link, becomes jointly responsible for, which means liable for, the contents of the linked site; this can only be prevented if the linking organization clearly distances itself from these contents which Ryte GmbH hereby does.

Ryte GmbH will not transmit data to non-EU states without your agreement except where it is necessary for transaction processing and is explicitly allowed by the BDSG.

4. Your Rights and Choices

You can access, rectify, erase, restrict or export your personal information at any time by emailing us at info@ryte.com or by post:

Ryte GmbH
Geschäftsleitung
Paul-Heyse-Straße 27
80336 München

You can object to our processing of your personal information at any time. Contact our Data Protection Officer with requests or concerns

Florian Schweitzer
zert. Datenschutzbeauftragter (TÜV) / Compliance Officer
ECOVIS ERP Rechtsanwälte
Dezernat Rechtsanwalt Marcus Bodem
Ernst-Reuter-Platz 10, 10587 Berlin
Tel.: +49 (0)30 - 31 00 08 - 8
Fax: +49 (0)30 - 31 00 08 - 95
E-Mail: florian.schweitzer@ecovis.com
Internet: www.ecovis.com/berlin-erp

Of course, if you are affected, you can also turn to the regional office for data protection control:

BayLDA
Promenade 27
91522 Ansbach
Tel: 0981 531300
poststelle@lda.bayern.de

You have the right to have data we have collected either with your permission or automatically while fulfilling a contract, in an established, machine-readable format, sent to you or third party. If you have asked for the transmission of data to another responsible party, this will only be done to the extent it is technically feasible.

Stored personal data will be deleted if the website user and/or customer cancels their permission for it to be stored or if their knowledge is no longer necessary for the fulfilment of whatever purpose caused them to be stored or if their storage becomes impermissible for other legal reasons. Data needed for calculation of invoices or for book-keeping reasons are unaffected by this.

5. Usage of Cookies

In order to make your visit to our website more appealing and to enable the use of certain features, we employ so-called cookies on several sites. In so doing, small text files are deposited on your terminal device. Some of the cookies employed by us will be deleted after finishing your browser session, hence closing your browser (so-called Session Cookies). Other cookies will remain on your device and enable us or our business partners to recognize your browser on your next visit (Persistent Cookies). You can adjust your browser in order to notify you about the setting of new cookies and decide whether to accept cookies for certain cases or to generally decline them. With declining cookies, our website's functionality can be limited.

6. Usage of third party tools

In the following section you can find all third party tools Ryte uses.

Google Analytics

This is a web analytics service.

Processing company

Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Purposes
Technologies Used
Data Attributes
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the legal basis for the processing of personal data required by Art. 6 I 1 GDPR is listed.

Location of Processing

European Union

Retention Period

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
Transfer to Third Countries

United States of America

Further Information and Opt-Out

https://tools.google.com/dlpage/gaoptout?hl=de
Click here to opt out from this processor across all domains https://safety.google/privacy/privacy-controls/
Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en
Cookie Policy URL https://policies.google.com/technologies/cookies?hl=en

Google Tag Manager

This is a tag management system for managing JavaScript and HTML tags used for the implementation of tracking and analytics tools.

Processing company

Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Purposes
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.
No personal data is processed. Tag Manager is a cookie-free domain, and does not register any personal data. Google Tag Manager may however trigger other tags which may record data.

Location of Processing

United States of America

Retention Period

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
Transfer to Third Countries

United States of America

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/troubleshooter/7575787?hl=en

Further Information and Opt-Out

Click here to opt out from this processor across all domains https://safety.google/privacy/privacy-controls/
Click here to read the privacy policy of the data processor https://www.google.com/intl/de/tagmanager/faq.html
Cookie Policy URL https://www.google.com/intl/de/tagmanager/use-policy.html

Facebook Pixel

This is a Tracking technology offered by Facebook and used by other Facebook services such as Facebook Custom Audiences.

Processing company

Facebook Ireland Limited
4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland

Data Purposes
Technologies Used
Data Attributes
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the legal basis for the processing of personal data required by Art. 6 I 1 GDPR is listed.

Location of Processing

European Union

Retention Period

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
Transfer to Third Countries

Worldwide

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.
https://www.facebook.com/help/contact/540977946302970

Further Information and Opt-Out

Click here to opt out from this processor across all domains https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
Click here to read the privacy policy of the data processor https://www.facebook.com/privacy/explanation
Cookie Policy URL https://www.facebook.com/policies/cookies

LinkedIn Ads

This is an advertising service.

Processing company

LinkedIn Ireland Unlimited Company
Wilton Place, Dublin 2, Ireland

Data Purposes
Technologies Used
Data Attributes
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the legal basis for the processing of personal data required by Art. 6 I 1 GDPR is listed.

Location of Processing

European Union

Retention Period

Data will be deleted as soon as they are no longer needed for the processing purposes.

Further Information and Opt-Out

Click here to opt out from this processor across all domains https://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences?lang=en
Click here to read the privacy policy of the data processor https://www.linkedin.com/legal/privacy-policy
Cookie Policy URL https://www.linkedin.com/legal/cookie_policy

Google Ads Conversion Tracking

This is a conversion tracking service.

Processing company

Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Purposes
Technologies Used
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the legal basis for the processing of personal data required by Art. 6 I 1 GDPR is listed.

Location of Processing

European Union

Retention Period

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
Transfer to Third Countries

Worldwide

Further Information and Opt-Out

Click here to opt out from this processor across all domains https://safety.google/privacy/privacy-controls/
Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en
Cookie Policy URL https://policies.google.com/technologies/cookies?hl=en

Google Ads Dynamic Remarketing

This is a dynamic Remarketing Service.

Processing company

Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data Purposes
Technologies Used
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Location of Processing

European Union

Retention Period

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
Transfer to Third Countries

Worldwide

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.
https://support.google.com/policies/contact/general_privacy_form

Further Information and Opt-Out

Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en
Cookie Policy URL https://policies.google.com/technologies/cookies?hl=en

Intercom

This is a messaging platform service which allows businesses to communicate with customers.

Processing company

Intercom, Inc. 55 2nd Street, San Francisco, CA 94105, United States of America

Data Purposes

This list represents the purposes of the data collection and processing. A consent is only valid for the stated purposes. The collected data can't be used or stored for any other purpose than the purposes listed below.

Technologies Used
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Location of Processing

United States of America

Retention Period

The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.
compliance@intercom.com

Transfer to Third Countries

This service may forward the collected data to a different country. Please note that this service might transfer the data outside of the EU/EEA and to a country without the required data protection standards. If the data is transferred to the US, there is a risk that your data can be processed by US authorities, for control and surveillance measures, possibly without legal remedies. Below you can find a list of countries to which the data is being transferred. This can be for different reasons like storing or processing. United States of America

Click here to read the privacy policy of the data processor https://www.intercom.com/terms-and-policies#privacy

Click here to read the cookie policy of the data processor https://www.intercom.com/terms-and-policies#cookie-policy

Leadfeeder

This is a marketing service. This service helps to genearte leads by analyzing which companies visited websites.

Processing company

Liidio Oy / Leadfeeder
Mikonkatu 17 C Helsinki, Finland

Data Purposes

This list represents the purposes of the data collection and processing. A consent is only valid for the stated purposes. The collected data can't be used or stored for any other purpose than the purposes listed below.

Technologies Used
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the required legal basis for the processing of data is listed.

Location of Processing

European Union

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.
privacy@leadfeeder.com.
Click here to read the privacy policy of the data processor https://www.leadfeeder.com/privacy/

Salesloft

SalesLoft is a sales engagement platform that assists sales professionals in customer communication, pipeline building, and managing deals.

Processing company

Salesloft, Inc.
AWS Virginia, US; US-East-1 Region and Google Cloud US-Central1.

Data Purposes

This list represents the purposes of the data collection and processing. A consent is only valid for the stated purposes. The collected data can't be used or stored for any other purpose than the purposes listed below.

Technologies Used
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the required legal basis for the processing of data is listed.

Location of Processing

United States

SalesLoft retains account data in its systems for a minimum period of 30 days in the event you request to reactivate your account. They cannot guarantee accounts closed longer than 30 days can be reopened.

Data Recipients
Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.
privacy@salesloft.com

Click here to read the privacy policy of the data processor https://salesloft.com/platform-privacy-notice/

Click here to read the cookie policy of the data processor https://salesloft.com/cookie-policy/

Storage Information

Below you can see the longest potential duration for storage on a device, as set when using the cookie method of storage and if there are any other methods used.

FUNCTIONAL - THESE TECHNOLOGIES ENABLE US TO ANALYSE THE USE OF THE WEBSITE IN ORDER TO MEASURE AND IMPROVE PERFORMANCE.

Mixpanel

This is a web analytics service.

Processing company

Mixpanel, Inc.
Attn: DPO, 405 Howard St., 2nd Floor, CA 94105 San Francisco, United States of America

Data Purposes
Technologies Used
Data Collected

This list represents all (personal) data that is collected by or through the use of this service. Pseudonymous usage profiles

Location of Processing

United States of America

Retention Period

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.
compliance@mixpanel.com

Further Information and Opt-Out

Click here to opt out from this processor across all domains https://mixpanel.com/optout/
Click here to read the privacy policy of the data processor https://mixpanel.com/legal/privacy-policy/
Cookie Policy URL https://mixpanel.com/legal/privacy-policy/

Hotjar

This is a web analytics service.

Processing company

Hotjar Limited
Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta

Data Purposes
Technologies Used
Data Attributes
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the legal basis for the processing of personal data required by Art. 6 I 1 GDPR is listed.

Location of Processing

European Union

Retention Period

Data will be deleted as soon as they are no longer needed for the processing purposes.

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.
dpo@hotjar.com

Further Information and Opt-Out

Click here to opt out from this processor across all domains https://www.hotjar.com/legal/compliance/opt-out
Click here to read the privacy policy of the data processor https://www.hotjar.com/legal/policies/privacy
Cookie Policy URL https://www.hotjar.com/legal/policies/cookie-information

Wistia

This is a video hosting service.

Processing company

Wistia, Inc.
17 Tudor Street, Cambridge, Massachusetts, 02139 United States of America

Data Purposes
Technologies Used
Data Attributes
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the legal basis for the processing of personal data required by Art. 6 I 1 GDPR is listed.

Location of Processing

United States of America

Retention Period

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.
privacy@wistia.com

Further Information and Opt-Out

Click here to read the privacy policy of the data processor https://wistia.com/privacy

Facebook Connect

This is a single-sign on application service, which allows users to sign in to third-party websites using their Facebook account.

Processing company

Facebook Ireland Limited
4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland

Data Purposes

This list represents the purposes of the data collection and processing. A consent is only valid for the stated purposes. The collected data can't be used or stored for any other purpose then the purposes listed below.

Technologies Used
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Location of Processing

European Union

The data will be deleted as soon as they are no longer needed for the stated processing purposes.

Data Recipients
Transfer to Third Countries

Some services forward the collected data to a different country. Below you can find a list of countries to which the data is being transferred. This can be for different reasons like storing or processing. United States of America

Click here to read the privacy policy of the data processor https://www.facebook.com/privacy/explanation

Click here to read the cookie policy of the data processor https://www.facebook.com/policies/cookies/

Pardot

This is a CRM software system that provides solutions for sales, customer service and marketing.

Processing company

Salesforce.com, Inc.
Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States of America

Data Purposes

This list represents the purposes of the data collection and processing. A consent is only valid for the stated purposes. The collected data can't be used or stored for any other purpose then the purposes listed below.

Technologies Used
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Location of Processing

United States of America

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients
Transfer to Third Countries

Some services forward the collected data to a different country. Below you can find a list of countries to which the data is being transferred. This can be for different reasons like storing or processing. European Union, United Kingdom

Click here to read the privacy policy of the data processor https://www.salesforce.com/company/privacy/full_privacy/

ESSENTIAL - THESE TECHNOLOGIES ARE REQUIRED TO ACTIVATE THE CORE FUNCTIONALITY OF THE WEBSITE.

Usercentrics Consent Management Platform

This is a consent management service.

Processing company

Usercentrics GmbH
Rosental 4, 80331 Munich, Germany

Data Purposes
Technologies Used
Data Attributes
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the legal basis for the processing of personal data required by Art. 6 I 1 GDPR is listed.

Location of Processing

European Union

Retention Period

The revocation certificate of a previously given consent will be kept for a period of three years. On the one hand, storage is based on our accountability according to Art. 5 para. 2 GDPR. This obliges the compliance with the processing of personal data according to the General Data Protection Regulation. On the other hand, storage in the regular limitation period according to § 195 BGB of three years. This limitation period begins with the end of the year in which the claim arose (§ 199 BGB). Consequently, the three-year limitation starts at the end of 31.12. and ends three years later on 31.12., 24.00.

Data Recipients
Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.
datenschutz@usercentrics.com

Further Information and Opt-Out

Click here to read the privacy policy of the data processor https://usercentrics.com/privacy-policy/

Ryte Affiliate Programm

Affiliate tracking

Data Purposes
Technologies Used
Data Attributes
Retention Period

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients

Ryte Campaign Tracking

Performance tracking for campaigns by Ryte

Data Purposes
Technologies Used
Data Attributes
Retention Period

The data will be deleted as soon as they are no longer needed for the processing purposes.

Data Recipients

OneSignal

This is a web push notification service.

Processing company

OneSignal.
411 Borel Ave Suite 512, CA 94402 San Mateo, United States of America

Data Purposes
Technologies Used
Data Collected

This list represents all (personal) data that is collected by or through the use of this service.

Legal Basis

In the following the legal basis for the processing of personal data required by Art. 6 I 1 GDPR is listed.

Location of Processing

United States of America

Retention Period

The data is retained as long as necessary to fulfill the purpose(s) for which it was collected.

Data Recipients
Data Protection Officer of Processing Company

Below you can find the email address of the data protection officer of the processing company.
privacy@OneSignal.com

Further Information and Opt-Out

https://onesignal.com/privacy_policy#6-consumer-control-amp-opt-out-options
Click here to read the privacy policy of the data processor https://onesignal.com/privacy_policy

7. SSL-Encryption

For security and for protection during the transmission of confidential contents such as, for example, inquiries and order forms, this page uses SSL-encryption. You can detect an encrypted connection from the lock symbol in the browser row and that the URL address changes from 'http://' to 'https://'. If SSL-encryption is activated the data you transmit cannot be read by third parties

8. Newsletter

It is up to you if you want to register for our newsletter. In all our registration forms you can find a checkbox for our newsletter. Once you registered we need your email address confirmation that you are the owner of the stated email address and that you agree to the receipt of newsletters (double opt-in). These data are only generated for the purpose of sending you the newsletter and to enable us to document our related authority to do so. We use a service provider to send out the newsletters and they store your data according to the legal guidelines. Your order of the newsletters and your permission to store your email address can be cancelled at any time.

9. Security notice

We assure you that we store your personal data with the help of all technical and organizational possibilities so that they are not accessible to third parties. When communicating by e-mail, we cannot guarantee complete data security, so we recommend that you send confidential information by post.

Stand: 10.03.2020